Delete your account
You can delete your myBaby account, and everything stored with it on our server, at any time. In the app or right here, without reinstalling anything.
Delete it in the app
- Open myBaby and make sure you're signed in.
- Go to Profile › Settings › Account.
- Tap Delete account and confirm.
To also clear your phone, go to Profile and tap Delete all data on this device. That removes the baby profile, every log, reminder and setting from the phone and signs you out.
What gets deleted
- Your account: email address and password.
- Every baby profile backed up to our server.
- Every log backed up to our server: feeds, sleep, nappies, growth, kicks, contractions, mood check-ins and the rest.
- The record of any tips you made.
What is kept
- Data on your phone. Deleting the account doesn't touch it. Remove it with Delete all data on this device, or by uninstalling the app.
- Feedback you sent us, with the link to your account removed.
- Payment records held by Apple or Google, under their own policies. We never had your payment details.
- Backup files you exported yourself, wherever you saved them.
How long it takes
Deletion in the app or on this page happens straight away and cannot be undone. Copies in our server backups disappear as those backups are replaced, within 30 days. If you email us instead, we'll confirm within 7 days.
Can't sign in?
If you've forgotten your password, or can't use the form, email hello@wons.bt from the address you signed up with and ask us to delete your account.
Delete your account here
Sign in with your myBaby email and password. Your account and its data are deleted immediately.